I couldn't find 'Create Links' in Timeline

Hi, my organization has subscribed to Business Plan. I had looked through the old topics - Read Only Access , Timeline Sharing .

Based on the records, it was fully rolled out on May / June 2021. I believe I should have the access to create links and share read only access with my clients. However, I couldn’t find it anywhere. Hoping someone could help me out where can i create a read-only access link. Thanks in advanced, it means a lot to me if this could be sorted out soon.

HI @Tan_Siew_Bin,

That seems odd as it is fully rolled out to Business customers. Are you able to share a screenshot without showing any sensitive information?

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Hi Mike,

This is how it looks like from my end. It doesn’t have the ‘create link’ button.

Not in the ellipsis as well.
image

@Tan_Siew_Bin,

All these conditions must exist to see the read-only link button:

  • Public project (not Private)
  • You are a Member (not a Guest)
  • You have Edit access (not Comment-only)
  • Feature not disabled in Admin Console

See for more info:

Hope that helps,

Larry

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Hi Ipd,
Thank you for the sharing, I realised my organization didn’t enable this feature in Admin Console for some reasons. No wonder why I couldn’t see the ‘read-only’ button.

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Sorry for the late response, but glad Larry could assist!

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