How to change email on the asana?

Hi,

How to change email on the asana? i try contact on the support and didn’t get answer

1 Like

Hello @Janek

Add the new email address you want to use and then remove the old one. That should do.

Check out this article for more info

Cheers,
Rosario

I can’t change, i have information that i must send a message to support

Anyone Can help ?

Did you reach out to support?
If there is a message within Asana that you are unable to change it for whatever reason then they will be able to help.

I send a message but didn’t get answer

@Rebecca_McGrath are you able to help?

It can take up to several days to get an answer, especially if you are on a free plan.

I used an organization email, i testing a premium plan, i sent from different mail

I guess you should wait for support to get back to you. If you email them again, your request goes back at the bottom of the pile…

I send first mail/ticke 2 weeks ago, and nobody didn’t respond

Anyone can help?

@Forum-team can you have a look at this? Thanks!

Hi @Janek,

Can you please DM me the email address you used to contact our support team? Thanks

Hi,
I sent

1 Like

Thanks @Janek! Marking this resolved, as I’m I’ll follow up privately on this request!