How can I report an issue faster?

I am currently getting an issue where it is saying I need to reload asana. I reload asana and it displays the message again and again. I have tried other browsers / logins / computers and nothing seems to fix it.

I am trying to figure out how I can report something which is critical faster. I have submitted a support ticket however they say 3 business days to address it? I have also looked at https://status.asana.com/ and in the region i am in (australia) doesnt seem to report anything as an issue, yet not being able to access asana entirely seems like a pretty critical issue.

Anyway, does anyone know how to report these sorts of issues faster?

4 posts were merged into an existing topic: Error: “We need you to reload Asana”

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