How can I recover collaboration workspaces once the trials have expired? I tried to pay out of pocket but my payment will not process.

HI,

We have been running projects on a trial basis and we added trial vendor collaboration workspaces. I tried to renew our workspaces multiple times, but the payment would not process. Would you please advise?

Thanks!

Also, how do I recover the work/projects I had saved in the workspaces?

Hi,

Usually the support can help with this. I’ll reach out privately.

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Hi @Ingrid_Padilla, if you reach out to our Support team, they’ll be able to look into this further for you :slight_smile:

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