Help! I deleted a team by accident, and clicking the link to reinstate it doesnt work!

Help!

Yesterday I deleted a team by mistake (someone had created a duplicate with a very similar name, and i deleted the original rather than the duplicate).

I waited for the email confirmation which had the link to restore the team, but when i click the link i get an error message saying that the page needs to be reloaded, which just repeats each time i try that.

I created a help ticket yesterday (Asana Support Case created 08268623: Urgent help needed - Accidentally Deleted Team) but I’ve heard nothing in over 24 hours. I’m losing sleep at the thought of all my colleagues work that I’ve deleted.

Can anyone help?

Welcome, @Helen_Dewsnup, and sorry to hear this.

Support is the right place to get assistance for this.

No promises, but I’ve asked if someone could help to expedite your Support request.

Thanks,

Larry

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Larry, THANK YOU SO SO MUCH!

Support reached out within just a few minutes of your message and the issue has been resolved, my colleagues work is back where it should be, and I can breathe again.

Really appreciate you taking the time to help

Have a lovely evening!

Helen

2 Likes

I’m so glad to hear this, and thanks for writing back here, @Helen_Dewsnup!

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