Help! Duplicating tasks no longer copying all subtasks


#1

Hi, my team uses project board as part of our day to day where we’ve created a checklist (subtask-filled) “template”.

Historically we have duplicated the task (template) and worked off our copies. Today however (after months of doing so) it will not copy all subtasks. We have not done anything differently to my knowledge and we’re seeking help!

Please let me know if you can assist/help!


#2

Thanks for reaching out and sincere apologies for the trouble. This is related to a bug we have experienced yesterday; you can learn more about it in this thread and on https://trust.asana.com/. Everything should be back to normal now, but of course, if you’re still running into trouble please let us know so we can investigate further. Our apologies for the inconvenience caused @callie.