Recently the My Tasks section changed and all tasks were dumped into an untitled section (as described here: Section feature not functioning in "My Tasks" section). When I go to Group by and toggle on Custom Groups, the issue seems to resolve, but then it quickly fails again, and all the tasks are moved to the bottom, below the section titles, and the sections appear as if they ere empty. This is very buggy. If I swipe down to update Asana, the issue is resolved, but just momentarily, and then breaks down again. Iāve tried deleting and downloading the app again, and updating my iOS, but the problem still remains. This seems like some nasty bug in one of the updates.
This is a critical issue as the app cannot be used with this problem. If this is not solved soon, I wonāt be able to continue using Asana as Iāve been doing so for a long time now.
I am using Version 10.24.0 in iOS 18.2. Please help!
The same thing happened to me, and I was using the Today / Upcoming / Later sections. Now, itās just one big unorganized, unusable mess. What happened?!
Looks like it was broken for mytasks and normal projects in 10.24.0. Worked fine on another iPad with 10.23.0 but this just got upgraded to 10.25.0 and broke as well. I have a ticket raised which they have asked for further info.
Hi everyone, sorry for the inconvenience. I couldnāt replicate this issue on the latest version of the app. Could you check if the correct grouping appears on the web app?
To confirm, is this only happening in My Tasks? Please try reinstalling the app. If the issue persists, I recommend contacting our Support team with screenshots so they can investigate further on a case-by-case basis.
So I have a project āProject 1ā with 20 sections.
On the web app when I click on Project 1 on the left I can see all of the 20 sections with their tasks.
On the Web app when I click Home, Project 1 I can see only the first 14 sections with their tasks.
It is grouped by sections.
Interestingly I noticed that on the web app if I change the order of the sections, this is reflected in the app on my phone but again only the first 14 sections appear.
Hi everyone, thank you for the additional information and screenshot. Iāll escalate this to our Mobile team on my end, so no need to reach out to Support for now. As soon as I hear back Iāll share the updates here in the Forum. Thank you for your patience!
Hi @Andy_Clarke, sorry for the trouble. We have escalated similar reports to our Mobile team to confirm if itās a bug. Iām merging your post to the main thread so that you can follow the updates there. Thank you!
Hi @Andy_Clarke, this is the thread, your post has already been merged. Whenever we receive updates from our Developers we will change the status or add new comments here to notify the followers
Hi @Vanessa_N, Please can you provide an update on this issue as it is critical to our workflow ? I raised a support ticket Ref 01134241 on 7th Dec and responded with some basic info on 9th Dec but have not heard anything more.
Hi @Alex_Elsey, apologies for the delay with your Support request. I see that youāre already in touch with an agent, and they should get back to you soon. Please note that response times may vary over the weekend, but theyāll reply as soon as possible.
Just a quick tip: we recommend avoiding follow-ups before they respond, as updating the request can move it to the back of the queue due to how the system prioritizes tickets based on last interaction.
For now, Iād recommend following this thread for the most timely updates.
As for the current status, the Mobile team has already pushed an update with a fix, and itās being rolled out gradually. I received the update today, so if itās not available to you yet, it should be very soon! If possible, please update your iOS app and check if the fix appears on your end.
Iāll keep an eye on this and update the thread once the fix is fully deployed to all users.
Thanks @Vanessa_N, no update yet but will keep checking.
Has there been an associated change in behaviour in the webapp that when you change section it now jumps to that section whereas before it stayed in the existing section ? On ios 10.25.0 the existing behaviour is maintained. If I am in in a section such as āInboxā moving tasks to other sections I have now have to keep going back to the āInboxā section which is not good
