I’m helping a team manage a google domain change.
I’ve got an open support ticket with this question but also a looming deadline and no answer so hoping someone here might know the answer.
We have added @newdomain as an verified domain to our account. But there is no way to add everyone’s new emails as an admin.
Is having the new domain verified enough so that when people log in after the switch, asana will recognize their new email and route them to their same account? Or will signing in via google end up creating a new account for them and they will end up with a duplicate. I’m not so worried about folks who log in with sign in and password, I assume they just proceed as usual and then update their email once they are in. More about people who use login with google exclusively and may not have an email and password set up to login.
Some apps like zoom seem to do this seamlessly and recognize the user with google sign on. Others like Airtable do not and require you to update emails first. Can’t find documentation on how asana behaves.
We’re using an asana checklist for people to manage their post switch tasks, so would be particularly bad for them to lose access to this app!
thank you.