Gmail Integration painfully slow?

Is anyone else experiencing a painfully slow ux with the Gmail integration? It actually takes about 15 seconds to load each screen, meaning that adding a task using it often takes me over a minute per task, which… defeats the purpose. I found myself just typing and copy/pasting into Asana directly today to save time, rather than using the integration.

Am I the only one that finds this integration completely unusable?

Interestingly, I also noticed this morning that the mobile gmail app’s integration is blazing fast, which made me want to come here and inquire. I would LOVE the value add of this integration actually working well in gmail on desktop, but that’s currently not the case.

Hi @Keith_Guerrette, thanks for flagging this!

Could you please try these troubleshooting steps and let me know if any of them affect the loading speed?

Looking forward to hearing back from you :slight_smile:

Unfortunately, no, none of the troubleshooting methods in that link helped. To be clear, I have no issues navigating Asana the web app - all of my issues are with the impossibly slow Gmail plugin.

I’ve now experienced this issue across several different computers and browsers.

A further example of the issue: searching for a project so that I can assign my new task to a project takes about 20 seconds to even return results.

Thanks for confirming this @Keith_Guerrette. In this case, I suggest reaching out to our Support team who can take a deeper look into this for you.

You can contact our Support team by following these steps: How to contact our Support Team ✉

I hope this helps!