Gmail Integration Failing

Hello!

I am trying to use the Gmail integration to send the email that is attached to the task as a text field when the task is approved.

It was working great this morning, but now I am running into an error almost every time the rule runs. It doesn’t provide any specifics, it just says that something has gone wrong “Something went wrong, please try again”

Does anybody have any insight into why I am running into this error, and why I can’t reliably reproduce it?

Thanks in advance, and please let me know if anyone would like any additional information for any potential solutions!

Hi @Dylan_Brown1, sorry for the trouble! The time of your post matches with the partial outage we experienced yesterday. Please try refreshing Asana and running the integration again as this may solve the issue. Thank you!

Hey Vanessa,

I am still having this issue today, once again not being able to reliably reproduce it. It still isn’t giving me a reason why, is there any insight you can offer?

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@Dylan_Brown1, You may want to contact Support for further help unless @Vanessa_N has other thoughts. For the moment, this is how:

Thanks,

Larry

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Hi @Dylan_Brown1, sorry to hear the issue is still happening. In this case, @lpb is right, and our Support team would be the best point of contact since they have the tools to investigate this in more detail. You can reach them by clicking the link Larry shared above. :point_up:

I hope this helps!

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