Currently it seems it’s only possible to assign a singile billing owner to an organization. This is really inconvenient as it means the truck factor is 1. E.g. we needed to increase the seat count but our billing owner is taking some time off.
The only workaround is to create another non-personal shared admin account with the password shared between multiple users. This is bad because:
- Asana loses the information who is/are actually the billing admin(s)
- Shared passwords are bad because of security
- The customer needs to pay for the seat
Please add the option to designate multiple users as the billing owners.