Expand subtasks not showing in list view for one project

[Gillian_French]

Hi I hope someone can help with this …

The functionality to expand tasks has disappeared from one of my projects. I used to be able to do this.

I have not filtered, grouped, or sorted the data.

Any ideas on why this has happened? And how I can add the functionality back into the list view.

This is how it looks in list view…

This is how the tasks used to look…

Thank you!
Gillian

[lpb]

That’s odd!

Try these troubleshooting steps, then please 1) Report your problem by going to Report a Bug, clicking the New Topic button at the right, and following the instructions, or 2) To create a support ticket, go to www.asana.com/support (make sure you are logged in to Asana) > click the chat icon at the bottom right > type “speak to an agent” > click “Yes” > click “Something Else” > click “Create a support ticket.”

Thanks,

Larry

[Gillian_French]

Thanks Larry, I’ve worked through the troubleshooting and opened asana in Chrome and the problem persists. I’ve reported a bug but can’t face raising a support ticket. I’m currently 3 weeks into trying to solve another issue via this route and still haven’t found a solution.

[lpb]

Sorry to hear that, @Gillian_French.

If either doesn’t progress in the next several days, let us know again here; we can see if there’s a way to expedite (no promises, but we can try!)