One of team members we were about to let go deleted all projects in the team. We are unable to recover all the work and we cannot find any way to speak to Asana support, there is no contact or chat, chatbot is useless.
What do we do as paying customers?
did you reach out to support@asana.com ?
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As mentioned by @Getz_Pro , reaching out to our Support team is the best course of action here
We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
Please go to asana.com/support
Click the chat icon at the bottom right
Type in your issue (or you can go ahead and write “speak to an agent”)
We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
[Contact support]
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