estimate time in asana rolling up incorrectly from subtask to parent task

Important note: To help us resolve your issue as quickly as possible, please ensure to fill out all the sections below. Do not share any private information such as email addresses or phone numbers - This is a public Forum!


Briefly describe (1-2 sentences) the Bug you’re experiencing:
When adding time in the estimated time field on a project board within a subtask to a parent task, the time rolls up incorrectly into the estimated time field in the sum section of the estimated time column on the project board.

Steps to reproduce:
Create parent task on project boar
add a subtask
input estimated time on subtasks
review estimated time on parent card
review sum value in the estimated time column of the project board and time is either doubled or inaccurate.
Browser version:
ChromevVersion 116.0.5845.188 (Official Build) (64-bit)
What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Enterprise
Upload screenshots below:

Thanks for reporting this issue, @Katie_Shields! Could you please confirm if the subtasks are added to the project? Please note, subtasks are not automatically added to the project and for this reason you may be seeing different results.

oooooh. They are not added to the project individually because it clutters the project board. Is there anyway to do this without cluttering the project board up?

1 Like

Hi @Katie_Shields, sorry for any confusion, we’ve recently implemented subtask rollups, and the values should now include subtask values, whether subtasks are associated with the project or not.

That said, I see in the screenshot that you do have a filter in place, and this could explain the difference in values: your list view is only showing tasks that match the criteria you’ve used as the filter (for example, filter by assignee), but when you open the task pane, the estimated time shown is the summation of all subtasks that belong to that parent task, regardless of the filters used in the list view.

Let me know if this makes sense! :slight_smile:

1 Like

Hi Vanessa,

If the only filter I am using is for assignee, and all the subtasks that should make up the accurate estimated time sum are assigned to that person I am filtering for, shouldn’t the time be accurate?

Hi @Katie_Shields, if all subtasks are assigned to the person in the filter, then yes, the sum should be accurate. Would you be able to remove the filters one by one and check if anything changes? We’ve replicated this scenario on our end, and we could not locate any issues with the summation feature.

Hi @Katie_Shields, I’m closing this thread for now, but if you feel you’re still running into issues, let me know! :slight_smile:

Thank you, Vanessa!

1 Like

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.