Emoji react to create a task from Slack is not working

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1

Hi everyone,

I’m having an issue with the Slack and Asana integration. I believe this feature relies on an automation rule, and it seems like the trigger itself is failing. Here are the details:

  • What I’m trying to do: I want to use an automation where reacting to a Slack message with a designated emoji acts as a trigger to automatically create a task in Asana.

  • What’s not working or confusing: The emoji trigger is not firing at all. When I add the specific emoji to a message, the automation doesn’t respond, and no task is generated in Asana. Since there are no error messages or logs, it’s confusing to pinpoint the issue.

  • What I’ve tried so far: * I’ve checked the integration connection to ensure the Asana app is properly authorized in our Slack workspace.

    • I tried removing and re-adding the emoji reaction to see if the trigger would register, but nothing happens.

    • Additionally, I tried to manually create a new rule in Asana’s workflow/rule builder to fix this, but the option to create or select a “Slack emoji reaction” as a trigger is completely missing or cannot be generated.

It feels like the integration is failing to recognize the Slack emoji as a trigger. Has anyone else run into this issue with emoji-based automations recently?

Thank you!

2

Hi there @hyojeong! Welcome to the community :star_struck:

Quick clarity first: there isn’t a Slack emoji reaction trigger in Asana’s Rule builder, so you won’t find that option when creating rules in Asana. If you previously had something working off emoji reactions, it was likely a Slack-side workflow or a third-party bot listening for reactions, not an Asana Rule.

As a reliable alternative today, use the built-in Slack message action “Create task in Asana” from the "More Actions " menu on a message. That’s the most consistent way to spin up a task from a message without relying on reactions.

Hope this helps!