Emailing Task for Google Workspace domain is not working

Am facing the same issue as this topic

Can anyone from the support team help and share with me how to fix this??

Thanks

Hi @Kit, welcome to the Asana Community forum :wave:t2:

I’m sorry to see that you’ve run into this issue. Could you please try the troubleshooting steps listed below and let me know if any of these help to resolve the issue for you?

Please also try to uninstall and reinstall the integration.

Looking forward to hearing back from you :slight_smile:

@Rebecca_McGrath

Hi, I tried but it won’t help at all.

All the Google workspace email with my company domain won’t be able to create a task by emailing.

Please check this out.

Hi @Kit, thanks for following up.

I suggest reaching out to our Support team in this case as they have access to additional tools that we don’t have on the Community team to be able to look into this further.

You can reach them by following these steps: How to contact our Support Team ✉

I hope this helps!

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