Email Verification isn't working

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Every time I login to Asana I get this error message: https://snag.gy/IFxeim.jpg even though I have clicked the “Verify” link multiple times. It’s quite annoying to have to click the ‘Dismiss’ button every single time (often daily).

Also, the ‘Go to Account Settings’ doesn’t help. There is not place where I can resolve the issue or tell Asana to resend a verification link that I can see.

The most recent email I added to my Asana account (I have several associated with it because I coach organizations). The most recent is wayneh@hwcf.org. I believe that is the one giving me the error but could be wrong.

Please advise.

Wayne
Steps to reproduce:

Browser version:

Upload screenshots below:

You should reach out to support. Go to asana.com/support, into “Having Trouble With” and then below you will find a “Still can’t find an answer” button.

1 Like

Thanks. Will do.

1 Like