I am using the desktop app. When uploading a document to a task, one of the options is to upload from Dropbox. When the login screen pops up, I can click sign in. Then a popup window opens (likely directing to a browser window to sign in to Dropbox) then the popup window attempts to load and closes. The login never connects. I cannot upload Dropbox documents.
Hi @Abi_Harless, welcome to our Community Forum, and sorry to hear about this trouble. It looks like this is a bug specific to the Desktop app, and it has already been escalated to our Developers for investigation. As soon as I have any updates, I’ll let you know. In the meantime, I’d recommend using the web app. It’s working normally.
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This was annoying me as it worked on my old work laptop but not on my desktop or new work laptop. There’s a workaround with Google Chrome! If you link to your Dropbox in Asana in Chrome, you can then click the three dots in the upper-right corner to ‘Customize and control Google Chrome’, go to ‘Save and share’ then select ‘Install page as app…’. When you click the shortcut, it will open in a minimal Chrome window – without address bar, bookmarks bar, etc – akin to the Asana desktop app. See attached screenshot, Asana ‘app’ edited to remove sensitive info. REJOICE!
