Deleting a task from timeline brings up "Asana needs to be reloaded" modal window

English Forum Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When I attempt to delete some of my tasks from my timeline view for a project, I get an error message, in a modal window: “Asana needs to be reloaded”

It doesn’t seem to be for all tasks, just some of them.

Steps to reproduce:
Unsure. I have a video recording, but I’d like to only share with support.

32 dirty orcs dig justly on Chrome
10 silly orcs slide honestly on Safari

Browser version:
Chrome - Version 87.0.4280.67 (Official Build) (x86_64)
Safari - Version 14.0.1 (15610.2.11.51.10, 15610)

1 Like
2

@anon74736948 I have the same issue with some of the users. I was in the meeting, my colleague and I had Asana open, we both were looking at different projects. My colleague kept getting message “Asana needs to be reloaded” every few minute and for me it worked seamlessly.
This happened again in another meeting, with another colleague too. Not sure what is glitching out.

3

In that case Asana suggests you contact support so they can have a look at the error you had.

2 Likes
4

Thanks Bastien!

1 Like
5

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.