- We are implementing OKRs and choose to use Goals feature. The OKR terminology includes words like “Objectives”, “Key Results”, Key Actions", with a clear distinction between KR and KA:
- Key Results measure progress toward an Objective.
- Key Action describe the work required to drive progress on Key Results.
The names in Goal feature like “Sub-goals” are not editable.
Being able to customize the names of goals and sub-goals, like in case of Sections, would eliminate confusion and missunderstandings in our team.
Cannot estimate the impact of it yet as we are just about to launch OKRs. We want to assure that there are as few confusion sources as possible during the implementation.
We tried to include the type of goal inside the goal name, eg.
Sub-goal: “(Key Result) Customer satisfaction score of 97%”
Sub-goal: “(Key Actions) Interview 10 support rep candidates”
It just feels awkward and labor-intensive and might create confusion.