It used to be that you could add a Custom Field, make the type “People,” and then it would populate very similarly to the “Assignee” field, but now if I create a “People” field and click it, I can’t add team members – it just highlights the field in Blue and no options show up.
@Kelsey_Christensen1 - welcome to the forum! Are you able to click the left ~1/4 of the highlighted box? My team is also having an issue with one of our people column where the clickable area of the field is tiny now. Not totally sure that’s what’s happening in your case, though.
I ran into this too in a client’s environment today. I didn’t know about clicking in a certain place so not sure if that would have helped. After a few clicks, I got a Reload required dialog!
@Forum-team, please consider escalating this since at least three of us have run into it in the last day.
I also noticed this in a client’s space the other day.
@Forum-team , as @lpb already noted above, this appears to be a bug, perhaps not critical but still, a bit annoying. Can you please escalate to the product team?
@Tarsh_DeBondi and @vrchauhan1522 - are you able to click the far left of the field? It seems like the clickable area is now the width of one little avatar (so about 1/4 the total box).
UPDATE: Ok, well that solution no longer works for me. I can click people fields in list if there is already someone populated but not if it’s empty. I can still edit empty values by opening the task pane.
Temporary work around for us is to click into the task and add the field there using the method others described where you can only click on the left-most side of the box for it to work.
My team is running into an issue where we cannot enter information into certain custom fields that we were previously able to.
Other fields, especially drop-downs, are working, though.
For what it’s worth, though multiple people are running into this issue, the ability to change the fields seems to come and go. Sometimes I’m able to hover my mouse over the field on the far left and it goes from an arrow to a pointing finger and I’m able to add information.
We’ve refreshed our screens and cleared caches and it has not fixed the issue; a member of the team is using the app and running into the same problem.
We are facing the same issue. The left click only works when it is already populated, but when it is blank, there is no way to populate unless you go inside the task itself and use the fields within the task. This needs to be escalated!
Yes, still an issue for me, even after refreshing browser (or restarting desktop app). I cannot set a value of a People field in the List view, but I can only within the task details pane.
Same behaviour at my organization, I can only edit via the task details pane when it’s empty.
Once it’s been populated with a value, I can edit it normally in the list view.