Create New Task via Shortcut Window requires user to activate the task window via mouse click

English Forum Tips and Tricks
,
1

Activating the new task window doesn’t bring the window to the font and requires a separate mouse click to activate the window and create the task.

Steps to reproduce:

  1. While on a Mac, with the Asana app installed, start using an application other than Asana.
  2. Activate the Asana New Task Window by using the keyboard shortcut (Shift-Command-+).
  3. Start typing to create a new task. (notice that the New Task window is not active and typing DOES NOT start to fill the Task Name)
  4. Click on the New Task window and start typing. (notice that Task Name starts to populate).

ALSO… after trying step 2, press Command-Tab to show open applications. Notice Asana is the active application. Somehow Asana is not following the Mac UI guidelines.

Browser version: N/A

MacOS Version: Monterry 12.1

Upload screenshots below:

1 Like
2

Hi @Matthew_Bowe, welcome to the Asana Community Forum :wave:

I’d suggest reaching out to our Support team about this. You can contact them by following these steps:

I hope this helps! :slight_smile:

3

This topic was automatically closed after 7 days. New replies are no longer allowed.