Columns Issue

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Briefly describe (1-2 sentences) the Bug you’re experiencing: Can no longer move columns into correct order. This also happened last week after template issue.

Steps to reproduce:
Stop messing around with Asana - it was working so well.

Browser version:

What version of Asana are you using (Basic/Premium/Business/Enterprise)?

Upload screenshots below:

Hi @Jo_Morris can you please provide a bit more explanation and answer the questions above to Asana can investigate?

I can move my columns into different orders so cannot recreate.

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Yes of course. I went to add a new column, the position was added to the end. I wanted to move the column in. Normally I would drag and drop it into the correct position but it is not allowing me to do so.


You’ve tried moving the column in the customize menu?

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Yes, I don’t know if there was an update but now have 2 problems. Can’t drag and drop the columns along plus project templates not work either, have addressed that on another bug.

@Jo_Morris , can you confirm that your role in the project is either a ‘Project Admin’ or ‘Editor’ in the project?

If you are only a Commenter, you will not be able to drag the columns left/right and you will see ‘Comment only’ text appear in the top right corner, next to the profile photos of the project members. Click on those profile photos to see who is the Project Admin to ask them to make you an Editor or Project Admin.

If this is happening after using a template, you will need to edit the template to change the Project members’ roles. See here for instructions of how to fix this issue:

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I’m the super admin and set up all projects, nothing to do with that.

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Hi @Jo_Morris sorry for the delay. Unfortunately we can’t seem to be able to replicate this issue on our end. Can you reach out to our Support team directly and provide them with the project URL? They will have more tools to investigate this for you. I’ll close this thread for now, but if you have any issues, let me know. Thank you!

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