Clicking on Desktop Notification Doesn't Follow Through to Asana Desktop Application

English Forum Critical Bugs Closed
1

Upon receiving an Asana push notification on my PC, clicking on said notification doesn’t take me anywhere to the Asana Desktop application. It doesn’t open up the application.

Steps to reproduce:

Get an Asana push notification, click on it. Nothing happens.

Not a browser version. Windows 10 Pro 21H2 19044.2486

No screenshot.

2

Hi @Cole_Bates_Norum,

Can you please send our support team (support@asana.com) a screencast illustrating the issue? I’m afraid this is not something we can troubleshoot without further information.

Closing this thread in the community, but our support team will definitely be able to help there!