Chrome extension does not work

English Forum Tips and Tricks
1

The Asana chrome extension does not work. When clicking the icon, a popup window opens but remains empty. The Inspect report shows the following error:

index_prod.js:2 TypeError: Cannot read property ‘gid’ of undefined
at t. (index_prod.js:2)
at l (index_prod.js:2)
at Object.next (index_prod.js:2)
at i (index_prod.js:2)
(anonymous) @ index_prod.js:2
(anonymous) @ index_prod.js:2
l @ index_prod.js:2
(anonymous) @ index_prod.js:2
i @ index_prod.js:2
Promise.then (async)
l @ index_prod.js:2
i @ index_prod.js:2
DevTools failed to load SourceMap: Could not load content for chrome-extension://khnpeclbnipcdacdkhejifenadikeghk/css.css.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

2

Hi @KaHu, welcome to the Asana Community Forum!

I just tested this and it seems the Chrome extension is working for me:

Screenshot 2021-01-15 at 13.37.11
Screenshot 2021-01-15 at 13.37.111104×970 44.2 KB

Could you please try following these troubleshooting steps and let me know if the issue persists?

  • Remove and add the extension from this link.
  • Disable any ad blocker extensions
  • [Update your browser to the latest version](https://Google Chrome)

Looking forward to your reply!