Cant upload profile photo

Briefly describe (1-2 sentences) the Bug you’re experiencing:

Attempt to upload Bitmoji PNG (or converted JPG) as profile picture causes UI to report “Unable to pick photo” and hangs on “Processing Attachment”

Steps to reproduce:

  1. click avatar icon
  2. View profile
  3. Add a photo
  4. Select Existing Photo
  5. choose bitmojo photo

(should be noted: no problems uploading photo as profile photo here in Asana forum)

Browser version:

Chrome 80.0.3987.99
Android 7.1.1

Upload screenshots below: