We have the Advanced package and cannot manually trigger a rule to run on a single task.
Welcome, @Vicky_Bass,
If you’re sure you’ve set up the rule correctly to enable it to be run manually, then Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.
I’ll note that yours is the second report of this in a couple of days; maybe there’s a bug.
Thanks,
Larry