Cannot log into Asana on Mac

English Forum Critical Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:

Steps to reproduce: asana.com/login page will not allow a login using Chrome. If I clear the cache it will let me log in once. Then logging out and logging back in fails. There is no error message, it just refreshes the page with the login screen again. I have removed all extensions, closed all other applications, removed any virus protectors, reinstalled Chrome completely, and it still will not log in.

Browser version: Mac OS X version 10.9.5, Chrome version 65.0.3325.181 64bit

Upload screenshots below:

2

Hi @Chris_Fossan, welcome to the Asana Community Forum :wave:t2:

I’m sorry to hear you’re having trouble logging in! Could you please try the troubleshooting steps below and let me know if any of these resolve the issue?

Looking forward to hearing back from you :slight_smile:

3

Hi @Chris_Fossan, just circling back to see if you have any updates here? Let me know :slight_smile:

4

Hi @Chris_Fossan, as I haven’t heard back from you just yet, I’ve gone ahead and moved this thread to the Closed category.

Feel free to reach back out if you’re still experiencing this issue :slight_smile: