Cannot log in to Outlook Add-in.

Briefly describe (1-2 sentences) the Bug you’re experiencing: Installed Outlook add-in nfor Outlook 2016. When trying to use the “Create Asana Task” button in the toold bar, I am asked to log in to my account. After entering credentials, it loops back to log in.

Steps to reproduce: Click “Create Asana Task” in Outlok toolbar. Enter account login and password. Get sent back to “Please fill out the challenge below” but there is no Captcha to match.

Browser version: N/A

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Hi @Charles_Webster and apologies for the trouble here. Do you mind try to uninstall and reinstall the add-on? Most of the time, reinstalling add-ons fixes this type of issue.

Can you also confirm that you’re not already logged into another Outlook account on your browser?

We look forward to your reply!

I’m closing this thread @Charles_Webster since we haven’t heard back from you!

Please, don’t hesitate to reach out if you need further assistance with this or other topics! We’ll be more than happy to help you! :slight_smile: