I have the Asana Add-in for Outlook Online/Web version. The icon shows up for me to add tasks, but I am unable to login to the add-in when prompted in Safari. I am already logged in to Asana in Safari, but when I try to log-in to the Add-In in outlook a pop-up page shows, asks me to log-in, then closes and I am not logged in.
Fix for this?
Safari Version: Version 14.0.1 (16610.2.11.51.8)
Mac OS: Big Sur version 11.0.1 (20B29) - same issue happened before updating to Big Sur
Thanks for reaching out @Josh_Brown! Let’s try to solve this together!
Do you mind try to uninstall and reinstall the add-on? Most of the time, reinstalling add-ons fixes this type of issue.
Can you also confirm that you’re not already logged into another Outlook account on your browser?
I look forward to your reply!
I am having this same issue. I go to login when I click “add asana task” in my outlook email, and it opens a new window to login, but never actually logs me in. I’ve already tried uninstalling and reinstalling the add on.
I had that problem using Safari, but when I attempted to log in using Google Chrome I was able to successfully link the account.