Can’t enable browser notifications in Firefox

[Guada]

I can’t enable the notifications on chrome, see pic.
In the extension is all good and allowed, I just can’t click on the selection

[Guada]

SORRY IN CHROME !!

[Rebecca_McGrath]

Hi @Guada, thanks for reaching out.

As you can see from the message in Asana, you will need to enable notifications in your browser directly before you can adjust your preferences in Asana.

if using Google Chrome, you can follow these steps: Use notifications to get alerts - Computer - Google Chrome Help

I hope this helps

[Guada]

well, gracias Rebecca.

Did that, went to asana and it was already selected to show notifications but still do not get notifications… I believe everything is set right.

Gracias

[Rebecca_McGrath]

Hmm, strange! In this case, I’d suggest reaching out to our Support team so that they can look into this further for you.

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]