Bug?: Upgrade notice intended for Member shown to Guest

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1

Upon joining an org as a Guest I was shown this:

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image663×677 32.9 KB

I think this needs correction:

  • My license was not upgraded; I don’t have a license
  • I don’t have an Enterprise license and full access…
  • I’m not a paid member

Otherwise accurate! :slight_smile:

@Forum-team, in case you want to escalate…I think this should be hidden for Guests.

Thanks,

Larry

2

Yes, I’ve seen this too and also find it strange when I join customer’s spaces as a guest.

However, when you go into the Admin Console, all members and guests are shown to have an ‘Enterprise’ license, for example. The contrary would be to have a View only license, I suppose.

That can also be confusing for Admins when it comes to licensing management, seeing all guests having a ‘license’. I understand this issue may merit it’s own thread but I feel they may be related, thus throwing it out there.

@lpb, I’m also curious if this banner only pops up for just for Enterprise accounts (which have view only licenses). Have you noticed it on other non-Enterprise spaces?

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3

Thanks, @Richard_Sather, for including the treatment of “licenses” in the Admin Console. I always used “licenses” and “seats” interchangeably, so I don’t understand what the definitions of these words are now.

I can’t really recall before having seen this popup when I just a new org, either for Enterprise or any other plans, so not sure…

Thanks,

Larry

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