I am a new ASANA user.
I have a query: when I convert a task into a subtask within a different task (through the ‘make a subtask of’ option) the original task is still there. And when I delete it, it also deletes the new subtask. I’d like the original task to disappear and appear only as new subtask., if this makes sense.
Could you help?
I think you’ve discovered a bug, so I’ve moved your post to that category, if that’s okay. I had only tested this in list format, not board. When I tried it in a board project, I experienced the same problem.
I think the error occurs when the tasked is made into a subtask but remains part of the parent project. In a list project, when a task is made into a subtask, it is no longer attached to the parent project, so it disappears from view when it’s moved. In a board, that doesn’t happen. So you have a task that has been converted into a subtask but is still part of the parent project, which means it shows up in the task list.
@Marie or @Edda, there’s a similar post here, if you’d like to merge them:
Thanks for this.
I am new to ASANA and its community forum. We’ll I get assistance on this soon?
My free trial period will expire in two days and if I do not find a way to fix this my boss will decide to unsubscribe.