Hi,
I can see that in settings, under display you can choose a background. My background is no longer showing both in browser and in App.
I am able to select them but no change. Other members of the team can select and it works for them but not for me.
Any suggestions?
Hi @Michael_Thomas3! Welcome to the community!
Since other teammates can use backgrounds and this is happening for you in both the browser and the app, this looks less like a project setting and more like something specific to your session or account.
I’d try two quick checks first:
If the background still doesn’t render after that, this is probably one for Support.
This is also happening with me, where the background of my board is showing as just a silvery colour, rather than the background image I have chosen within my settings. I have tried what you suggested above, and the background doesn’t display online in any browser either.
I’m having the same issue. Background image was working 4 days ago, logged back in for the first time today and none of the background images work.
I’ve tried Chrome, Edge, and Chrome incognito mode. I also tried Ctrl+F5, toggling between backgrounds, and toggling between backgrounds and dark mode. No luck.
Has this feature been removed or is it broken?
A number of users have reported this, and I’m also seeing this in multiple environments.
Thanks,
Larry
I am also experiencing this issue. It has been ongoing for a few days now, and there isn’t anything that seems to work. Is this something Asana is working to fix?
Thank you, everyone, for sharing and confirming this. I’ve escalated it internally so the team can take a closer look. I’ll update the thread here if there’s anything I can share.
I hope the background options are not being phased out as I find the white on white not as easy to view and not a fan of dark mode. I have tested in desktop app as well as multi browsers, my background is gone in all of them.
Thank you, @Irish_Makimura
I am having this issue as well!
Hi team, unfortunately, I received an update indicating that this is a deliberate product change rather than a bug. If the Board view now shows a plain silver background, it likely means board background images are no longer supported there.
I apologize, and I know that’s frustrating, especially if you were using those images to make boards easier to scan.
I will submit a VoC from here, and hopefully, it will be back in our Asana space. Thank you so much for understanding.
Thank you @Irish_Makimura Its a real shame, as the background does make it easier to scan the board.
Hopefully, the team will reconsider and add the backgrounds back in. I find it odd, that if they were removed why it works for some users and under settings, the option still remains.
I wanted to say that I’m also sad they removed this feature, especially since it was user-side and only affected the person using it.
I really hope it’s something they reconsider and add back. The generic white/silver background has been an eyesore 
Jumping in to say the same.
I also want to add that by removing this, you’ve made the application less accessible for people. Why on earth would you remove features that everyone uses??
also, if a deliberate product change presents as a bug to users… this should be self explanatory