Dear Asana AI Product Team
I’m a big fan of the AI option “Auto-fill field value” (part of the Smart Field AI feature).
(well described by @Richard_Sather here)
Overall, I think the potential is huge, to transform Semantic information (text) into Structured data (fields)
BUT it’s all manual… (selecting the task(s), left click, Auto-fill field values)
=> I would love to make it compatible with companies’ workflows and have it part of the rules, as an action
For example, a rule could be: when the task is created in the project (from a form), the data is automatically filled, based on the task content (with the magic of AI!)
Example of use-cases applied to a ticketing system:
- Smart Field would analyze the ticket description and define the ticket category
- or the ticket priority based on Sentiment Analysis
- or recognize the client based on the collected email address
(without having to ask the client to choose from a list with other clients)
Example for Customer feedback Analysis:
- Smart Field would analyze the feedback and fill multiple Custom Fields about the product features mentioned, customer issues, and suggestions…
Example for HR forms (kind of “Resume Parsing”):
- [Visionary] Smart Field would read candidate’s text and categorize the data; or even would rate candidates based on certain criteria (experience, skills…)
… and probably dozens of other smart use-cases
(if you have more ideas, feel free to share them as reply and I will add them to the list)
Ultimately, I think that would allow simpler and more intelligent forms; as well as new opportunities to automate the ticketing workflows.
… well, it is actually already available, but manual
Let’s embrace Asana intelligence