Is there a plugin or similar to automatically fill a field based on other fields in the same ticket? For example, we track the SCOPED POINTS and REMAINING POINTS on our tickets. Scoped - Remaining = Completed. RIght now, we have to do this by hand. Is there a way to automate it?
Hi @Scott_Stephan and thank you for reaching out!
That is a great question, Although it is possible to calculate your summation average, it is not possible to automatically fill a field based on other fields values yet.