Attachments not showing in tasks when forwarding emails

English Forum Critical Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When forwarding an email from office 365, attachments included within the email are not attached to the task.
Steps to reproduce:

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2

Hi @Amy_Willuweit, thanks for reporting this and sorry for the trouble!

In order to investigate this further, can you please confirm the following:

  • When the task is created in Asana, do you see an attachment in “winmail.dat” format?
  • Are you able to add other attachments or does it happen for all attachments?

Looking forward to your reply!

3

Hi @Amy_Willuweit,

I wanted to confirm with you if you are still experiencing this issue.

Looking forward to your reply! Thank you!

4

Hi @Amy_Willuweit! I’m closing this bug since I haven’t heard back from you!

But please, let me know if you need further assistance and I will more than happy to help!

5

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