When you forward an email to Asana to be created as a task, if the email contains HTML with hyperlinks, the URL is inserted next to the link. But, because Asana automatically converts URLs into hyperlinks, when there’s a hyperlinked URL in the HTML email, you end up with:
With both links being hyperlinked, since the original link text was also a hyperlink.
I understand why the actual link is inserted next to the linked text, but when they’re both the same URL, it would be nice if was only inserted once. I spend a fair amount of time going back and removing the double links and <>.
As a tangent to the reqyest to have Markdown available in description and comments, it would mean alot to have inline embedding of images. This is important whenever a comment should include more than one image, or it is important that the iage come in the middle of the text.
This feature is available with other project management tools.
Yeah, I’d like to be able to have images inlines in comments too, I just do things like “see comment above” as a workaround. I really with the comments in Asana could behave more like the posts in this board. I love the control of Asana Community.
When parsed by Asana, images are taken out of context, and urls become messy and confusing.
Everytime I see tasks like this on Asana I’m forced to go back to my inbox to find the original email, because it is frustrating to read like that. It’s against productivity and I guess Asana should be all about productivity.
The Scary URL isn’t really Asana’s issue, but an office365 thing your IT deptartment has set up in email to prevent users from going straight to a site from an email. Not to detract from your point though, I do wish there was more full featured formatting in descriptions and comments. Generally this comes in support items where I’m trying to show a set of steps and screenshots inline would be helpful.
Other times though I feel like we’re trying to do more in Asana than we maybe should, so this next part is just some advice.
An issue our team has had is moving collaboration on deliverables into Asana. I’ve recently made the argument that the collaboration in Asana should be about the task itself, not the development of the deliverable. Collaboration on the deliverable should be in the proper tool.
So if we’re working on a communication or technical documentation, the comments in Asana are along the lines of “Please review section X” or “Do we need this done by Tuesday?” etc.
If we instead try to create that document beginning in Asana, it doesn’t typically lead to easier collaboration. We get frustrated with the limitations, move the collaboration to Word, and then find out that’s where we should have been all along.
Not sure if that helps, but I find when I get frustrated with Asana, it’s often because I just want to do everything in it, whether it makes sense or not.
I misread what you meant by scary URL. I’m not a fan of how they do links, but link support in general feels more like the issue and there are two separate requests here.
Support for inline images
Better link support
I voted for this just because I would like both. But there are other requests for these features and this could probably be combined with those (and those with others). Asana might be aggregating these internally too. I’m not sure.
Link improvement from email:
With @Alexis leaving, I’m not sure who best to request merging from, @Marie?
Hi @Juan_Diego, I completely appreciate your point, and I’d highly encourage you and other community members to continue to vote for this feature, so we can look into this for future improvements. While we might not be able to implement this right away, our Product Team will definitely consider your feedback!
That feature would be really good indeed. I used Basecamp in a project with an agency and their rich-text comments are amazing. I can do an entire review and send it as one comment instead of asana where this one comment would turn into 8 different comments with 8 different notifications on my client’s email.
Just thought I’d chime in with support for this feature. I understand the viewpoint that maybe some people are trying to use Asana in ways it wasn’t intended, but I think something that seems so ubiquitous should be a feature.
The “spelling out” of hyperlinks contained in emails sent to asana is really frustrating. I just forwarded myself an email generated by an asana comment (to remember to deal with it). The comment I needed was one sentence, and the description created was pages and pages of link text; almost impossible to find the useful info.
I agree. Sometimes we need to upload multiple images and add comments referencing each image. It would be a nice feature to upload as one postor comment rather than uploading 5+ images, then add comment on a separate post. This becomes a really long thread.
This is one feature I really miss about Basecamp 3. Other than that, love Asana so far.