Attach an outlook email as a comment to existing task

English Forum Product Feedback
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After viewing an old thread it seems this is much needed. Emails often contain valuable information and attachments that would be worth connecting to an existing task, espeically since not every organizations employees will be users of Asana. Example: requested official approval for use of a third party image and original image for a design project. Received approval - rather than take screen shots of the communication and save the image - imagine how fast it would be to link the email thread to the task as a comment or subtask.

With so many upvotes on the other thread I find it hard to believe this hasn’t been considered.

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Hi @anon93574682 , where is the other old thread you mention?

Has it been closed so you could not post there instead of creating a new thread? I could reopen it and move your post there if you’d like.

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Hi RIchard,

Yes it is closed. Attach Email to Task as comment - #31 by Jamie_Alter

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Hi @anon93574682 , indeed it is an old thread and I don’t see any upvotes that you mention since it’s in the Tips and Tricks category. I’ve taken the liberty to move this new thread you have created, into the Product Feedback category so that you and others can vote on this, using the purple button in the top left corner of this thread. Hope that’s ok!

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Hi Richard,

I guess by upvotes I meant “comments” :wink:

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Could not agree more and it was one of the first things we recognized missing after adopting Asana. Would take it a step further and allow the ability to forward emails to an email address unique to the task in Asana and allow that email to show up as a message attached to the task. This way any email sent pertaining to an Asana task can be easily attached to the task allowing all communication to stay within Asana. Currently, we must export the email as a pdf and manually attach to the task in Asana.

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Hi I agree that this would be a game changer. I know this is an outlook thread but I just added the Gmail add on and was disappointed to find that I had to create a whole new task to get the email into the task and then even more disappointed to see that instead of attaching the actual attachments it simply created a link that told me how many attachments. When clicked it took me back to my email inbox. Now this is all fine and dandy if that specific email would stay at the top. No, I imagine that as it gets buried in the inbox I will still have to search it out to see the actual attachments. Not helpful or time saving at all. Having the attachments right there in asana would be soooo nice for all collaborators.

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Suggestion for Asana:
Thinking about the most user friendly way to go about this perhaps utilise the newly launched Custom ID Fields

Suggestion for syntax: <id>.<instance specific name>@mailtoasana.com or something like that.

Then you could save everything after the ID with something like autohotkey, and email it to the right task in seconds. (When you have the ID at hand)

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I’d love to learn more about how to set this up. Would you be able to map this out step-by-step?

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Hi @Stephanie_Ramirez1 ,

I’m afraid this isn’t possible a.t.m. It was my suggestion to Asana for a way to implement this.

Edited my post to be clearer about my intent.

Kind regards,

Jan-Rienk Hemminga