Asana web app and desktop app not loading (on Mac/Windows, Safari, Chromium browsers)

[Conal_Loughrey]

I have the same problem, in Windows Chrome. I have cleared cookies but that does not help.

[Conal_Loughrey]

The developer console shows repeated multiple retries for the url wss://r14246344.sync.app.asana.com/socket?version=18&userId=1202846511075622&shardId=435392188998689&shardIdType=1&domainUserId=1202846511075632&userLocale=en&allowedDomainsInfo=%7B%7D&cell=

[Greg_Layton]

Hi Marie - All fixed and working on the laptop this morning.

[Marie]

Hi @Conal_Loughrey, if you’re still encountering issues, it is likely related to a different issue. Could you please forward these two screenshots directly to our support team please → How to contact our Support Team ✉

Thanks!