ASANA Power BI connector very slow

Hi Asana Forum,

We have a Power BI report which connects to a portfolio of Asana projects and a few individual projects. Since last week the refreshing of these reports has been taking hours and sometimes the refresh does not even work at all. I raised a support ticket with ASANA last week but they have not got back to me in a few days.

Has anyone else experiences problems with the refreshes?

This is a business critical report and is causing us many problems.

Thanks