Asana doesn't load at all - hangs on loading screen

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Asana hangs on grey loading screen. After a minute or so, a modal appears saying Asana needs to be reloaded. If you click the reload button, it hangs again on the grey loading screen.

Steps to reproduce:
Navigate to app.asana.com.

Browser version:
Chrome Version 78.0.3904.97 (Official Build) (64-bit)
Firefox Version 70.0.1 (64 bit)

Upload screenshots below:

@Natalia Same here, unfortunately we can’t login either.

HI @Steve_Arrigenna and @Tamara_Deumers! Thank you for reaching out!

We are currently experiencing availability issues and our Team is currently investigating it. As soon as I have an update I’ll make sure to share it here.

Thank you for taking time to report this and apologies for the inconvenience!

Hi @Steve_Arrigenna @Tamara_Deumers

I just got an update that this issue has now been resolved. Can you please confirm you are able to login now?

Looking forward to your reply!

Hi @Natalia I can login again. Thanks for the quick update!

1 Like