Asana-created fields don't appear when trying to customize

Hello,

I would like to add the custom field “task status” (e.g. on track, overdue, etc.) that was included in an example project when I started using Asana.

I am now on a trial for the advanced plan and have to create every custom field from scratch, as the asana-created ones don’t appear as they should. Where can I find these fields? In a recent tutorial video (screenshot below) they appear exactly where I am looking right now.

Any help is greatly appreciated.

Hello @Luke_Eggeling

Welcome to the community.

I just tried and searched on myh end and I could locate the asana created custom fields. Please see attached screen shot of what I get on my end as well.

Can you perhaps sign out and sign back in? if you cannot find it, it may have been removed, but should it be easy for you to create.

Screenshot 2024-05-22 at 09.37.36

Hi @Rashad_Issa and thanks for the quick response. Unfortunately, they still won’t appear after signing out and back in. Of course I can make the fields on my own, but I would still like to access the default fields.

Of course.
In this case @Luke_Eggeling and as I could not replicate the issue myself, I suggest contacting support. Here is how you can submit a ticket.

Best,
Rashad

I solved this. Kind of.

Apparently these fields are available only on project level, not on task level (where I looked for them and would have liked to use them).

1 Like

Oh! Great!

Sorry I did not realise that. Yes custom fields are always on project level. Glad you got it sorted.

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