Asama time tracking fields visible in task under "my task fields" but cannot access them since downagrading

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Briefly describe (1-2 sentences) the Bug you’re experiencing:
When I open a task i see the “My tasks field pane”
Under this pane two fields are visible
“Estimated time”
“Actual time”
However these fields are not under my tasks since I want from my trial to premium. I also cannot delete these fields since i can no longer access them since I am no longer a business user.

Steps to reproduce:
Have business license
Add Track your time fields to my tasks and fill data
Downgrade to premium

Browser version:

What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Upload screenshots below:

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Your bug is that you want to get rid of them, correct?

Yes, that is correct

I believe you should reach out to support, I don’t think you can do anything yourself…


Hi @Mauk_van_Bergen, Bastien is correct. Feel free to reach out to our Support team and they will be able to assist you with that. I’m closing the thread, but let us know if you need anything else.

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