Hey Asana friends!
I wanted to check in with you all here since you might have some more information than the average user. I am trying to add integrations to Asana to improve functionality for my team, but I am completely stuck on OneDrive/Sharepoint. I’ve found a handful of older posts referencing the same issue, so it’s either gone unresolved or there is a workaround?
When I go to set up the integration, I get stuck at the pop up login screen prompted by Asana to log into my Microsoft account. I get the error message “You don’t have a Microsoft account” - I do, but it is a business account and that seems to be the breakdown point. The app integration page specifically says that work accounts are supported.
Has anyone figured this out? Having these Microsoft integrations would significantly improve buy-in from my org, so it feels really important and I’m disappointed that its been a point of friction thus far.
My understanding, and I don’t have a Microsoft background at all, is that OneDrive is a personal tool and Sharepoint a professional tool. They aren’t both supported everywhere in Asana; and you have weird cases where one is supported and not the other.
Here’s an abstract of an internal knowledge base we have at iDO. Not sure if it is 100% up-to-date, but I am guessing it is related to what you are saying isn’t it?
The OneDrive integration with rule is only available for personal accounts. However, the document attachment integration with OneDrive / Sharepoint on tasks is working with work accounts too.
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Almost. Sharepoint is for sharing across teams and the entire org, OneDrive is like an employee’s individual storage. OneDrive is also available for personal accounts, SharePoint isn’t.
Note: Only Microsoft personal accounts are supported; work and school accounts are not supported.
This doesn’t make sense to me. Why include an integration and call it OneDrive/Sharepoint and not have it available for accounts that actually have SharePoint? I’d guess that there are few Asana users that use personal accounts.
Also only being available for personal accounts doesn’t seem to be true as I don’t get this error.
Having used the integration I would discourage using it, as it doesn’t connect a file but rather uploads it:
This makes it static, and you lose the benefit of always having the latest version and changing the document.
Also, you loose the security of access management, as everyone that can access the task can open the file.
What we tend to use are sharing links, and add those to the tasks. It should also be possible to share folder links so that you can easily nagivate to a set of files.
This way you can:
- collaborate/change the file without re-attaching it
- always have the latest file
- manage access in OneDrive/Sharepoint
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@Jan-Rienk thank you for sharing your experience with this integration! I assumed that it would allow dynamic linking, not just uploading - I guess I’m looking for a more intuitive UI/UX experience for my team.
I specifically want to avoid “static” attachments exactly as you mentioned, so I will just tell my team that linking files/folders is the best practice. Maybe one day we’ll have a more functional integration.
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