Android app - cant view or download PDF

On android app cant view or download pdf files.
I got Samsung a71, latest android and asana updates?
Checked permissions.

Hi @Djordje_Milivojevic, thanks for reaching out and sorry for the trouble here! Let’s try to solve this together!

Can you confirm your Asana app version and your Android OS version please? In the meantime, please try uninstalling and reinstalling your Asana app as this usually solve this type of issues.

Looking forward to your reply!

Asana 6.56.8
Android 10

I try un/in but everything is the same.

Hi @Djordje_Milivojevic, apologies for the late follow-up here!

In this case, I suggest you to contact our support team as they can investigate this further. You can share the URL of this thread so you don’t need to rewrite everything.

It’d be also very helpful if you send them a screencast showing the issue on your mobile when you try to view PDF files.

I hope the issue is solved soon!