This one would be very useful.
We definitely need this feature!
Tossed a vote in. Excited to bring clients onto Asana to organize our priorities and tasks. Need our engineering team to participate on the same tickets (so we don’t have to have duplicate tasks one for internal communication vs. external client communication) that our clients can see, but allow their comments to be visible to only our organization, not external users. Hoping Asana will see the value here as exposure of clients to Asana should lead to future sales!
I’m going to add a vote here with a totally different use-case (not client facing).
I think transparency of priorities is very important. I would love to have a public board so everyone knew what I was working on at all times. The problem is some of my work is sensitive, and some of it is not. The name of the work is never sensitive – people should generally be able to know what I’m doing – but the details often are.
My solution now is to keep all my priorities hidden on a private board, but it would be better if everyone could see the titles, but not the information in the cards.
Have you considered this approach:
It’s not ideal in that, if you have private info for a task you’d have to store it in another task. But otherwise, with this approach, you could make your project public by default and only hide the private info.
Yeah, this is a much-needed feature. My clients don’t need to see the details in the task, they should only see the name and maybe the task status.
We are about to move away from Asana if this feature won’t get in soon.
We will have to get a tool which will allow our clients to join it… without having this ability, of internal and external controls we won’t be able to add our clients to their projects
I think it makes sense (at least for us) to have an option “internal comments” in Asana tasks.
Reason; we work a lot with customers on our projects and sometimes we have a task (where the customer is a collaborator) and we need to discuss something internally about that specific task. The way forward is to create a follow-up task but this creates a task about a task and so in the end => less clarity.
How cool (and useful at the same time) should it be that there is an option to leave INTERNAL comments on a task. Meaning only your members can read this and will get notified, guests will not see this and will never receive a notification.
Let me know what you think.
Hi @Thomas_D, thanks for providing this feedback!
While this feature isn’t available at this time, hopefully it’s something our Product team can implement in the future
We do have an existing thread for this feature request in the #productfeedback category so I’ve gone ahead and merged your post with the existing one to consolidate feedback.
I’ll keep you posted and let you know if I have any updates
Please tag me, once an update is live, as I also was wondering if this is possible (as personal notes). Thank you
Adding my vote for this one – this would be the last nudge my company needs to fully transition off of ZenDesk, where we can keep certain comments internal and non-client facing.
Would love to know if there’s an update on this feature as I see it’s gained quite a bit of votes!
Why is this still not implimented by Asana? it was originally suggested in 2017??? it’s 2022. We still need this. We have clients see some projects and we don’t want to have to duplicate tasks for them to simply not see comments that are meant solely for internal needs.
This NEEDS to be a new feature.
This is a very necessary feature. One that my marketing agency has to consider as a deal breaker for continuing our use of Asana. Everything that we do is passed to the client and it’s much easier when we can hide all the unnecessary comments and back and forth we’ve had internally.
I would also love this feature! My team is moving away from ZenDesk, but we need the ability to communicate internally before we deliver to clients and other teams within the organization.
Same here. Would be very useful for our team!
We would love to see this feature getting implemented. This would improve our projectmanagement and internal team communication a lot!
It’s astounding to me that few project management tools support this. From what I have seen, none of Basecamp, ClickUp, or Jira support this adequately. Productive.io does, I believe. This is essential for offering transparency to clients without showing them how the sausage is made, so to speak.
I was hoping to onboard Asana at my new company as I’ve had a good experience with it previously, but one of the main needs was this feature, so I am surprised to see it hasn’t been prio’d here yet. We are currently implementing guideCX and while the UI isn’t up to par with Asana (IMO), they do have this feature.
We are looking for this feature too. I have boards that clients and team members use daily. The client needs to see progress but not the day-to-day comments by the teams solving the issues.