Allow commenters to give feedback (Proofing) on files

English Forum Product Feedback
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Hello All,

I am wondering if someone is using Asana for Proofing from their customers? As I found many features and buttons become hard to comprehend, and many times people click on the wrong button - the restriction of options with Commenter permissions are awesome.

The problem that I find is that Commenters can’t give feedback on files which is the main point on “commenting”

Now, I understand that with Commenter permissions the person can only comment - so they can’t create subtasks in a task (which is essential for proofing). But this is the only way I find useful for easy use for customers with small amount a functions in a tool they don’t use on a daily basis.

What do you think?

Stilyan

Commenters should be able to use Feedback tool
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I would agree, and go one step further to say if they are assigned the task they should get the ability to add subtasks.

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I have a project where my team puts files to be reviewed by multiple departments. Each department has an identified user assigned to an approval subtask, so they are all providing feedback on a single copy of the document in the parent task, seeing one another’s comments, and able to hash out differences without the file owner having to play intermediary.

I would like to be able to set those department-level approvers to Commenter permissions for the project, but still allow them to utilize the feedback tool. It appears that this is not currently possible, because the feedback tool creates subtasks (as it should) but Commenters cannot create subtasks.

For the most part, we’ve been able to get by giving our approvers Editor permissions, but this situation is increasingly creating problems for us because it also enables them to change the completion status of tasks that are not assigned to them. This, in turn, causes permanent discrepancies in our reporting because we are unable to undo the completion date and time-in-field changes it creates. While it would be nice to have faith in training being a viable solution to keep people from touching things that aren’t theirs, in a high-volume work environment, mistakes are going to happen.

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Hi @Leigh_Flynn , I’ve merged your post into this existing thread where your vote has been consolidated.

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Hi Leigh, StreamWork has a solution for this. With our current integration with Asana we bring a much more robust review process directly into the task. Take a look here. Reach out if you want to learn more?

David

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Hi @Forum-team , could you please unsilence @David_Pondell that the spam filter accidentally acted on? I know David and can vouch for their great product, StreamWork.
Thanks!

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Thanks for the heads up @Richard_Sather! I’ve updated David’s account and followed up with him via private message :folded_hands:

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@Leigh_Flynn StreamWork is a creative review and approval platform that integrates directly at the task level in Asana. We bring versioning, workflow automation and more. Here is alink to short video showing it in action.

Love to show you more, reach out.

David

david@streamwork.com

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Thanks, David. StreamWork looks great! Unfortunately, my organization isn’t currently open to additional software solutions. I’ll keep you in mind if that changes, though.

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