all my guest users are removed after a few days, why?

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1

Hi there,

My organization is currently using Asana Starter. I have been creating guest accounts for our external providers; however, after a few days, these accounts are being automatically removed.

To be clear, neither the guests nor our admins are manually deleting these accounts. Is there a specific rule, permission setting, or seat limit associated with our license that might be causing this?

Thanks for your help!

2

Hi @Daniela_Albornoz Welcome to Asana community have you by chance reached out to Asana support about this issue? Visit the following link on → How to contact our Support Team 📧