When creating a rule that creates a subtask, it would be really useful to be able to assign that subtask using a variable other than the three current options of: Rule Triggerer, Task Creator, Assignee. Best would be to be able to do it based off a “People” custom field.
Our Use Case
We use forms and tasks to process quick creative requests. They are initiated by a form being filled out. In our case, the current three variable options would all be the same person.
Task Creator: The requester is the task creator.
Assignee: The requestor is assigned the top level task so they are able to easily track it’s status, effectively manage it and ensure its full completion.
Rule Triggerer: After a design is reviewed, the requestor triggers the rule by changing our “Task Progress” to “Needs Revisions” which would create a sub-task for those revisions.
We would like the assignee of that Revisions sub-task to be assigned to whichever Designer was working on the request, as is noted in our “Designer” custom field (people field).
Currently, other than using an external tool like Flowsana, our only option would be to create a branching rule that first checks to see who is in the “Designer” field and then directly assigning them to the subtask. But that means creating a branch for each of our designers individually.
It would be extremely beneficial to have the ability to fill in custom people-fields with the same variables that are currently available for the assignee rules (right now, it looks like the only option under rules is to fill in a people-type field with a specific person).
Are there any plans to do this?
For example, we have a DRI/Requester people-type field and we need this to fill in with the form submitter/assignee and there’s no way to currently do this with the options available under the people-type fields.
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